Frequently asked questions
When can we check-in?
Check-in is from 2:00 PM, and check-out is no later than 10:00 AM ( Sunday 11:00 AM)
All indoor areas are smoke free. It is permitted to smoke on our terraces. In the case of smoking in the room, there will be a charge of DKK 1000,-
Monday to Friday 7:00 am - 9:30 am
Saturday, Sunday, and holidays 7:30 am - 10:00 am
Everyday during summer period 7:00 am - 10:00 am
It is a good idea to reserve a table for dinner. Please note, reservations subject to change in the case of sold out tables. Meals that are included in your reservations are fixed, and vary daily. These meals can not be moved to other days. We are happy to adjust the menu for allergies and vegetarians.
Allergy-free down comforters and pillows?
Always notify the hotel about allergies before arrival.
Extra beds for children and babies?
An extra bed for children under 12 years has a charge of DKK 250,- per night, and there is a charge of DKK 125,- per night for cribs. Extra beds must be reserved beforehand.
Dogs in the room?
"Quiet" and house trained dogs are allowed in the room, provided the hotel is notified before arrival. There is an additional charge of DKK 150,- per stay. A dog in the room must be reserved beforehand.
Parking is free of charge.
We offer internet via TV in all our rooms for an additional charge. Alternatively, we offer free internet in all common areas, and there are three computers with internet access at your disposal.
We accept all credit cards. VisaElektron and other debit cards are only accepted in the reception area.
I have a gift voucher from Comwell A/S or Comwell Holte, how do I make my reservation?
You can book your stay online, and pay with your gift voucher at check-out. Entering your credit card during online booking is just a guarantee for arrival. Please note, we do not accept gift vouchers from other Comwell Hotels.
How do I earn points with Comwell Club?
You automatically earn 5% of the total amount spent during your stay. All points earned can be used as payment during your next stay. Join today! After joining Comwell Club always use the same e-mail address during booking, and remember to mention you are a member.
Become a memeber here